Privacy Policy

General

Raseed’s Privacy Policy explains our policy and system of gathering, using, and disclosing the User’s personal information when the User uses our Terms of Service (TOS). It further elaborates about the User’s privacy rights and how the User is legally protected. By availing of Raseed’s services, the User agrees to the terms of the Privacy Policy Statement, which may be revised from time to time. If there is a material change, Raseed will inform you through email or announce it on the website.
If you have any concerns or questions regarding this Privacy Policy Statement, you can reach out to us through the information provided below:

Email ID:  info@raseedapp.com

Office Address:  142/4, 2nd Floor, Perundurai Rd, Opp. to Sakthi Mahal, Erode, Tamil Nadu, India – 638011
Customer Support Service: 6385126565
Raseed uses the User’s personal information to enhance and offer better services.

Children's Online Privacy Protection

Raseed does not intentionally collect the personal information of any User who is under 13 (thirteen) years of age.

Demo Login

Raseed understands that the User prefers not to reveal their personal information to test our services. So, we will provide the User with a demo login. The data created by the User using the demo login will be available to everyone using it. Thus, we suggest the User not to share or save any personal information, files, and / or documents while using the demo login. If you violate this, your private and important data might be available to all users and result in unsolicited messages. Raseed does not guarantee, take responsibility for, or ensure the security and privacy of information uploaded in the demo login.

User Account Information for Record and Use

Personal Information

Raseed requests the User’s name, mobile name, and email address while creating the User account. We use these details to notify the User about Raseed’s upgraded services, new features, forthcoming events, and modifications in the Privacy Policy Statement. When the User agrees to create the User account, they have the choice to sign up for the User account with one of the trusted third-party user authentication services integrated with Raseed’s TOS. Under this condition, without your consent, no personal data within the third-party email account gets transferred to the User account on the business dashboard. To know about how the application works, try logging in – IH-Billing Software

In line with the TOS, Raseed has access to third-party personal details the User provided, which includes third-party names, mobile numbers, email addresses, and geolocations. Raseed can use these details to fulfil your service requirements when needed. The User can remain assured that under no circumstances shall Raseed disclose personal information to anybody for promotional purposes nor use it for purposes against the User’s will.
Raseed shares user reviews and testimonials on the website, including the username, designation, and organization name. We request permission in advance from the users before posting them on the website. Raseed is not responsible for the details that the User shares in the testimonial section.

Usage Details

Raseed records the following usage details to improve the User’s experience while using the billing software and aid us in delivering the best service to the User:
  • Duration
  • Frequency
  • Usage Pattern
  • Features Used
  • Storage

Contents of your User Account

We secure and manage the User data in the User account. To prevent data loss because of system failure, Raseed backs up data, including the contents of the User account. Thus, the User’s data and files may remain on the server even after the account is deactivated or deleted. Raseed ensures that we will not reveal the contents of the User account to anyone, including Raseed’s employees, except in conditions underlined in the Privacy Policy Statement and TOS. We do not use the User account content to serve the targeted ads.

Financial Information

Raseed requests credit card and other payment account information for our services requiring payment. The details entered are end-to-end encrypted on our reliable Payment Gateway Service Provider’s servers and will be used only for payment processing. Raseed does not save your financial information but the name and address of the cardholder, the expiry date, and the last four (4) digits of the credit card number.

Visitor Details

Raseed utilises the User’s IP (Internet Protocol) address, time zone, operating system, browser type, browser language, referring URL, files accessed, errors generated, and other visitor details gathered in our log files to examine the User’s activities, manage the website, and enhance our services.

Cookies

Raseed uses temporary and permanent cookies to improve our services for you. Every time you close your browser, the temporary cookies will be cleared from your computer. By choosing the “keep me signed-in” option in the TOS, a permanent cookie gets stored on your computer, and the User need not sign in with complete login details each time the User visits our website/application. When you continue to stay logged in, we link the cookie information to your email address to manage and remember your website preferences. Suppose you have turned off the cookies, in that case, you cannot access the website’s registered areas.
Raseed regularly facilitates third-party agents’ services to study the statistical and aggregate information on the website and User content. We solely use this information to enhance our services and website functionality. These third-party cookies are not linked to the User’s personal information. Raseed neither has access to these cookies, nor is responsible for them.

Links from our website

A few pages of Raseed’s website contain external links. We suggest you confirm the privacy policies of such websites. Raseed is not responsible for the use/misuse of the information you make available on such websites. We advise the User not to share any personal information without reading the Privacy Policy Statement of such websites.

Sharing of Information

Raseed may need to reveal the User’s information to our service providers, affiliates, and business partners to deliver our services. Under such circumstances, Raseed ensures that service providers, affiliates, and business partners concede to this Privacy Policy Statement and follow the relevant confidentiality and security measures. We will receive the User’s consent before we share or reveal their personal information to anyone outside Raseed for any objective that is indirectly associated with delivering the TOS. Kindly be aware that under a legal process or an enforceable government request, the various jurisdictions of Indian Law may require us to reveal the User’s data to the local enforcement authorities. Raseed can also reveal the User’s account details and other information to law enforcement authorities under necessary situations at our sole and complete preference to secure our users, employees, and the general public.

Information Security

Raseed follows industry-specific data collection, storage, and processing methods and security practices to secure the User data (username, password, transaction details, data stored) against unauthorised access, disclosure, modification, or deletion. Permission to the User account and email address is restricted to Raseed’s employees in line with TOS and confidentiality purposes.

Updating and Removing Personal Information

With the access provided, Raseed enables the Users to update, add, or remove any personal information from their account. The User can also contact our Customer Support Services for any concerns or questions.

Investigation of Illegal Activity

Raseed reserves the right to share the User account’s access and information with our employees and service providers when a suspicious, illegal, or potential violation of TOS is detected in the account. Yet, Raseed ensures that the access granted is compliant with the Privacy Policy Statement, security measures, and confidentiality criteria.

Location Tracking

When the User enables the location tracking feature, the location is tracked. The information is saved in the User’s database, and Raseed does not use this in any other way.

End of Privacy Policy

If you have any questions or concerns regarding this Privacy Policy Statement, please get in touch with us at info@raseedapp.com We shall reply to all questions within 30 (thirty) days of receipt upon verifying your identity.