Credit Note Format | App
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What is a Credit Note?
Why is a Credit Note Used?
A credit note is permitted by Section 34(1) of the CGST Act when an issued tax invoice needs amendment to reduce tax liability. The uses of credit notes are as follows:
- When the buyer returns a sale due to quality issues, service rejection, or damaged goods.
- If the seller has collected a higher price or the buyer has erroneously paid more than the invoiced price.
- Sellers may issue credit notes as post-sale discounts instead of refunds for goods returned.
- When the customer receives less quantity of goods than mentioned in the tax invoice.
- In any such situation, the buyer exchanges his purchase for other items available during the sale.
When Should Credit Notes Be Issued?
Why do You Need a Credit Note?
Let’s understand why a credit note is required through an example. A seller creates an invoice for the goods or services sold to a customer. But if the customer observes some quality issues later, he can cancel/modify the purchase. The customer will return the goods or ask for an exchange and send a debit note.
Now, the supplier will accept and prepare a credit note using a free credit note format. It is done to acknowledge the buyer. To prepare a credit note professionally, the supplier can use various formats made available by Raseed.
Contents of Credit Note:
- 1. Name and address of the business.
- 2. GSTIN of the supplier.
- 3. Document type, whether debit or credit note.
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4. Unique serial number not exceeding 16 characters.
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5. Date of issue of the credit note.
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6. The total taxable value of supply, rate, tax, and tax credit.
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7. Supplier or his authorized representative’s signature.
Using a credit memo will reduce the buyer’s obligation to pay the previously issued invoice. The credit memo usually refers to the original invoice and states the issue. It may include a date, a billing address, a shipping address, and payment terms. Further, it can have a list of products with quantities and prices.
How to Create a Credit Note in the Raseed App?
- You will find a sale return. Click on it
- Enter the customer’s name, date, and invoice number.
- Enter the details of the product that are being returned, such as their name and amount of goods.
- Save the invoice
- There is a sale section; click on it
- Click on the sale invoice. You will see the list of all invoices
- In the search bar, find the invoice with the returned product
- You can perform the search by party name-wise, invoice number-wise, date-wise, amounts-wise, or invoice balance
- The invoice will appear on your screen; click on the three dots and then the return option
- You will see that the credit note is already ready with all the required details.
- You can customize it as per your needs
- Save it after making the necessary changes.
Additional Benefits of Using the Raseed Credit Note App
Online/Offline Software:
The Raseed app accepts a variety of payment methods. Cash alternatives include UPI, QR, NEFT, IMPS, eWallet, and credit/debit cards. Customers are less likely to default when provided with multiple convenient payment options. It allows you to generate bills for your customers without staying online.
Other Valuable Features of the Raseed App
The Raseed App includes two thermal invoice themes and twelve regular printer invoice themes. The app allows you to customize and improve the look of your invoice. You can enhance your brand identity by using professional themes for creating invoices.
The Raseed Software allows you to keep a record of receivables and payables party-wise. In the Raseed app, you can track the money you are ‘yet to receive’ and ‘have to pay’ using the business dashboard.
Using Raseed GST billing software, you can set up your online store. You can list all of the services/products you sell to your customers. It will assist you in presenting a catalog of all the services/products to customers. It will help you increase your online sales seamlessly.
Furthermore, Raseed billing software does not charge fees for using online store features. These features help assist you in taking your business online. You can directly send the link to your online store to your customers. They can pick products and place orders online from your store.
Credit Note vs. Debit Note
Create your first invoice with our free Invoice Generator
Frequently Asked Questions
Using a credit note format is simple. Open your payment credit note, and under Credit Note Options, select Edit. Make the changes and click Update or Save.
Yes, you can create a credit note using the Raseed app. Raseed provides free access to credit note formats for all businesses. The free format can help you save time and effort in creating professional credit notes.
A credit note’s purpose is to allow you to legally amend an invoice without deleting or modifying it. Using a free credit note format helps simplify the accounting as you can mention the modification effortlessly.
Please create a new PDF document, choose an invoice template, and customize it. Save it and share it with customers by printing it or sending it over WhatsApp/email.
The credit note must include:
-> Customer or order reference number.
-> Payment terms and conditions
-> Contact details of a customer
-> Reason for issuing a credit note.
The credit note is like a voucher that the customer can only use at the shop, chain of stores, or business that issued the credit note. So, unlike a refund, it is not providing the cash in hand. However, if the client has not paid, it eliminates their liability to pay for the goods or services.mstance.
Businesses issue invoices to customers as a way of billing for services they provide. A credit note is offered to customers for cancellation or modification of goods or services.
An invoice error, a damaged or incorrect item, a canceled purchase, or any other circumstance can be grounds for a credit note. It indicates the return of funds to the buyer. They can use them to get other goods or services.
E-invoicing is required only for credit and debit notes under Section 34 of the CGST/SGST Act. It is not a requirement for credit notes without GST.
A credit note format includes:
-> Header with business details and credit note number.
-> Date of issue.
-> Recipient details (customer/client).
-> Reason for issuing the credit note.
-> Itemized list of products/services with original and credited amounts.
-> Total credit amount.
-> Payment details (if applicable).
-> Terms and conditions.
-> Authorized signature or stamp.

- Total Credit Amount: -₹60.00
- Payment Details: Refund to [Payment Method]
- Terms and Conditions: [Any Terms and Conditions]
- Authorized Signature: ____________________
To make a credit note:
-> Identify the reason for issuing (returns, overpayments, etc.).
-> Gather necessary information like original invoice details and customer information.
-> Calculate the credit amount (refund, adjustment, discount).
-> Create the credit note with business and recipient details, reason, itemized list, total credit amount, payment details (if applicable), and terms.
-> Review, approve, and issue the credit note to the customer.
-> Update records and accounting systems accordingly.
Credit notes may include GST adjustments depending on the original transaction:
-> For returned goods where GST was charged initially, the credit note adjusts both the product amount and GST.
-> Similarly, credit notes for discounts or price adjustments should reflect changes in product and GST amounts.
-> If GST wasn’t charged initially (e.g., exempt supplies), the credit note may not adjust GST.
Yes, Raseed’s credit note app is designed to cater to the needs of small businesses by providing an easy-to-use interface, robust features for managing credits, and ensuring compliance with accounting regulations.
Raseed’s credit note app offers features such as customizable credit note templates, automated calculations for refunds or adjustments, integration with accounting software, and secure cloud storage for all transaction records.
Using a credit note app such as Raseed helps businesses maintain accurate financial records, improves transparency in transactions, and enhances customer satisfaction by promptly issuing credits.
Raseed’s credit note app simplifies the process of issuing refunds by automating calculations and documentation. It ensures that refunds are processed efficiently and accurately, maintaining customer trust and satisfaction.
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